Shipping policy

Domestic & International Delivery

For Domestic and International Delivery including Price Indicators, Estimated Delivery Timescales and Compensation for lost or damaged parcels see the options below. For customs payments and shipping restrictions for overseas delivery visit our international orders page.

United Kingdom

Service Small Delivery Pricing Medium Delivery Pricing Estimated Delivery Time
Royal Mail Special Delivery Guaranteed by 1pm®* Starting from £8.60 Starting from £11.00 Next Working Day
Royal Mail Special Delivery Guaranteed by 9pm®* Starting from £20.76 Starting from £22.50 Next Working Day
Royal Mail Signed For® First Class** Starting from £4.45 Starting from £6.50 1-2 Working Days
Royal Mail Signed For® Second Class** Starting from £3.95 Starting from £6.05 2-3 Working Days

*Royal Mail Special Delivery Guaranteed by 1pm® comes with £500 Compensation for loss or damage and Royal Mail Special Delivery Guaranteed by 9am® comes with £50 Compensation for loss or damage. Next Day Guaranteed applies to in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item the next day.

**Royal Mail Signed For® First Class and Second Class comes with £50 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the estimated delivery time shown in the table above.

Pricing is based current Royal Mail 2018 charges and are inclusive of VAT.

All domestic and international delivery charges are subject to price changes and any future price increases will be applied on swavo.co.uk.

Europe

Service Small Delivery Pricing Medium Delivery Pricing Estimated Delivery Time
Royal Mail International Tracked & Signed* Starting from £12.55 Starting from £15.25 3-5 Working Days
Royal Mail International Tracked* Starting from £15.06 Starting from £18.30 3-5 Working Days
Parcel Force Worldwide Global Express** Starting from £47.58 Starting from £55.74 Next Working Day
Parcel Force Worldwide Global Priority*** Starting from £36.54 Starting from £41.22 3 Working Days
Parcel Force Worldwide Global Value**** Starting from £25.02 Starting from £29.70 4 Working Days

*Royal Mail International Tracked & Signed and Royal Mail International Tracked comes with up to £250 Compensation for loss or damage. 3-5 Working Days applies to in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales.

Pricing is based current Royal Mail International 2018 charges and are inclusive of VAT.

**Parcel Force Worldwide Global Express comes with up to £200 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales. Your parcel is fully tracked with named confirmation of delivery.

***Parcel Force Worldwide Global Priority comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. Your parcel is fully tracked with named confirmation of delivery.

****Parcel Force Worldwide Global Value comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. No tracking is available on this service.

Pricing is based current Parcel Force International 2018 charges and are inclusive of VAT.

All international delivery charges are subject to price changes and any future price increases will be applied on swavo.co.uk.

World Zone 1

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

Service Small Delivery Pricing Medium Delivery Pricing Estimated Delivery Time
Royal Mail International Tracked & Signed* Starting from £17.35 Starting from £21.10 5-7 Working Days
Royal Mail International Tracked* Starting from £17.35 Starting from £21.10 5-7 Working Days
Parcel Force Worldwide Global Express** Starting from £57.55 Starting from £67.55 1-2 Working Days
Parcel Force Worldwide Global Priority*** Starting from £47.35 Starting from £52.45 3 Working Days
Parcel Force Worldwide Global Value**** Starting from £30.25 Starting from £35.35 4 Working Days

*Royal Mail International Tracked & Signed and Royal Mail International Tracked comes with up to £250 Compensation for loss or damage. 5-7 Working Days applies to in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales.

Pricing is based current Royal Mail International 2018 charges and are inclusive of VAT.

**Parcel Force Worldwide Global Express comes with up to £200 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales. Your parcel is fully tracked with named confirmation of delivery.

***Parcel Force Worldwide Global Priority comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. Your parcel is fully tracked with named confirmation of delivery.

****Parcel Force Worldwide Global Value comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. No tracking is available on this service.

Pricing is based current Parcel Force International 2018 charges and are inclusive of VAT.

All international delivery charges are subject to price changes and any future price increases will be applied on swavo.co.uk.

World Zone 2

World Zone 2 generally covers countries not included in Europe and World Zone 1. To see the list of countries visit our international orders page.

Service Small Delivery Pricing Medium Delivery Pricing Estimated Delivery Time
Royal Mail International Tracked & Signed* Starting from £18.15 Starting from £23.00 5-7 Working Days
Royal Mail International Tracked* Starting from £18.15 Starting from £23.00 5-7 Working Days
Parcel Force Worldwide Global Express** Starting from £81.45 Starting from £98.95 2 Working Days
Parcel Force Worldwide Global Priority*** Starting from £67.10 Starting from £81.00 3 Working Days
Parcel Force Worldwide Global Value**** Starting from £42.90 Starting from £57.20 4 Working Days

*Royal Mail International Tracked & Signed and Royal Mail International Tracked comes with up to £250 Compensation for loss or damage. 5-7 Working Days applies to in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales.
Pricing is based current Royal Mail International 2018 charges and are inclusive of VAT.

**Parcel Force Worldwide Global Express comes with up to £200 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item within the delivery timescales. Your parcel is fully tracked with named confirmation of delivery.

***Parcel Force Worldwide Global Priority comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. Your parcel is fully tracked with named confirmation of delivery.

****Parcel Force Worldwide Global Value comes with up to £100 Compensation for loss or damage. For in-stock items you will need to place your order before 2pm during Monday – Thursday. For made-to-order items, once the order arrives at our retail store it will be shipped out during our business working day so you will receive the item on the next working day. No tracking is available on this service.

Pricing is based current Parcel Force International 2018 charges and are inclusive of VAT.

All international delivery charges are subject to price changes and any future price increases will be applied on swavo.co.uk.